Pocketed Coil Mattress
|1. Turn the mattress following the arrows.||2. Position it across the bed||3. Raise mattress up on its edge|
|4. Lay the mattress down gently towards the head of bed.||5. Turn the mattress by pulling corners A and B alternately.||6. AND THERE....now the mattress has been turned and flipped.|
2. Simmons® Single-sided / No-flip Mattress
Mattress care instructions that can help preserve warranty rights
|Do use a supportive, rigid, non-yielding foundation. Your mattress may become sagged if a non-supportive foundation is used.|
|Do use foundation that can fully support the centre, front, end and sides of the mattress.|
|Do use a quilted protector pad on your mattress at all times to avoid stains.|
|Do not remove the white law label or the model name label. These labels serve as a means of identification to establish your warranty rights.|
|Do not bend or fold, stand or jump on the mattress as damage can occur.|
|Do not use cleaning fluids on your mattress; it may damage some of the materials.|
How to get Simmons® Warranty service?
- The warranty coverage starts from the date of delivery.
- Both sales invoice and warranty card must be presented to identify the product model and validate this warranty. SIMMONS® reserves the right to deny warranty coverage if the said supporting documents are not presented.
What is covered in the limited warranty?
Simmons® mattress / boxspring: 10-year limited warranty
In case an identical model or material is not available, Simmons reserves the right to substitute a comparable model or material, and the price difference shall be borne by the customer.
What is excluded under this warranty?
This warranty does not apply to and excludes:
|Firmness preference of the product.|
|Normal body impression(s) of 38 mm (~1.5 “) or less.|
|A productthat is soiled, burnt, stained or has received obvious abuse or improper care, such as sitting on the product’s edges, folding, setting upright, bending, standing or jumping on the product.|
|Cover (fabric), bent border / grid wires|
|Mattress handles. The handles are designed for positioning the mattress only. Never use the handles to support the weight of the mattress.|
|A mattress not used with a proper foundation. Examples of an improper foundation include net or slat type bed frame, a foundation of a different size, and a foundation that provides inadequate support to the mattress etc.|
|Claims made outside Hong Kong or Macau.|
|Transportation, inspection or removal cost of product.|
View warranty details for other Simmons® products: